Patient FAQ’s

Below are the most common questions our patients ask.

How do I access my test results?

• UTI/STI – all test results are reported directly to your doctor, contact your doctors office for results
• Vaginosis/STI – all test results are reported directly to your doctor, contact your doctors office for results
• Toxicology – all test results are reported directly to your doctor, contact your doctors office for results
• Respiratory – all test results are reported directly to your doctor, contact your doctors office for results. If your doctor’s office has elected patient text messaging, then you may receive access to your test results via text or email. Follow the link and instructions provided in the text message or email to access your results via our HIPAA-compliant patient portal.

Do you accept my insurance?

• Real Diagnostics accepts all insurances. Patients are responsible for their deductible, co-pay or co-insurance.